It's Not What You Say, It's How You Say ItWhy do some speakers succeed while many bore their audiences and lose their listeners? Speaking coach Joan Detz has worked with top clients for more than 15 years and has the answers. In this useful and lively book she presents strategies and tips for speeches, sales presentations, brief remarks, job interviews, Q&A sessions, panels, and more every situation that requires something to say. Topics include: organizing your message * finding terrific